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Liquor Store Team Lead

4 weeks ago

Edmonton, Alberta, Canada KINGSWAY LIQUOR & WINE Full time
About the Role

We are seeking a highly skilled Liquor Store Supervisor to join our team at Kingsway Liquor & Wine. As a key member of our retail team, you will be responsible for overseeing the daily operations of our liquor store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and train a team of retail staff to provide excellent customer service and achieve sales targets.
  • Establish and maintain a high-performing store environment, ensuring a clean, safe, and organized store.
  • Manage inventory levels, including ordering and receiving stock, to meet customer demand and minimize waste.
  • Resolve customer complaints and issues in a professional and timely manner.
  • Conduct regular performance reviews and provide feedback to staff to improve their skills and knowledge.
  • Collaborate with the management team to develop and implement sales strategies and promotions.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a retail or supervisory role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Accurate and detail-oriented with a strong focus on customer service.
  • Team player with a positive attitude and strong work ethic.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a leading retailer in the liquor and wine industry.