Liquor Store Team Lead

24 hours ago


Edmonton, Alberta, Canada Whitemud Crossing Liquor Store Full time

As a Retail Store Supervisor at Whitemud Crossing Liquor Store, you will be responsible for leading a team of sales workers to achieve sales targets and maintain a high level of customer service. Your duties will include assigning sales workers to duties, hiring and training or arranging for training of staff, and authorizing payments by cheque. You will also order merchandise, authorize the return of merchandise, sell merchandise, and prepare reports on sales volumes, merchandising and personnel matters. Additionally, you will resolve issues that may arise, including customer requests, complaints and supply shortages, and organize and maintain inventory. This is a permanent, 30 hours per week role requiring accurate, client-focused, efficient interpersonal skills, excellent oral communication, flexibility, organization, reliability, and teamwork.

Key Responsibilities:
  • Lead a team of sales workers to achieve sales targets and maintain customer service standards
  • Assign, train, and supervise staff
  • Authorize payments, orders, and returns
  • Prepare sales reports and analyze data
  • Resolve customer complaints and supply issues
  • Organize and maintain inventory
Requirements:
  • Secondary (high) school graduation certificate
  • 1 year to less than 2 years of experience in a retail or supervisory role
  • Excellent communication, interpersonal, and leadership skills
  • Accurate, client-focused, and organized
  • Flexible and reliable team player


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