Reservations Sales Representative
4 weeks ago
Air North - Yukon's Airline is seeking a highly skilled and customer-focused Reservations Sales Agent to join our team. As a key member of our Call Centre, you will provide exceptional customer service, handle phone calls, and respond to inquiries with a positive and professional attitude.
Key Responsibilities:
- Provide friendly and caring customer service to our clients
- Handle phone calls and respond to inquiries in a timely and efficient manner
- Work independently and as part of a team to achieve sales and customer service goals
- Develop and maintain knowledge of the company and its operations
- Deal with people sensitively, tactfully, diplomatically, and professionally at all times
Requirements:
- Grade 12 High School Diploma or equivalent
- Minimum two (2) years of customer service experience
- Previous reservations or call center experience an asset
- Strong communication, organizational, and problem-solving skills
- Ability to work in a fast-paced environment and handle multiple demands
What We Offer:
- Competitive wages and benefits package
- Great travel perks and opportunities for professional growth
- A positive and supportive work environment
Air North - Yukon's Airline is committed to employment equity and welcomes applications from diverse and underrepresented groups. If you require assistance and/or a reasonable accommodation during the application or recruiting process, please contact us.
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