Reservations Sales Representative

4 weeks ago


Whitehorse, Yukon, Canada Air North - Yukon's Airline Full time
Job Summary

Air North - Yukon's Airline is seeking a highly skilled and customer-focused Reservations Sales Agent to join our team. As a key member of our Call Centre, you will provide exceptional customer service, handle phone calls, and respond to inquiries with a positive and professional attitude.

Key Responsibilities:

  • Provide friendly and caring customer service to our clients
  • Handle phone calls and respond to inquiries in a timely and efficient manner
  • Work independently and as part of a team to achieve sales and customer service goals
  • Develop and maintain knowledge of the company and its operations
  • Deal with people sensitively, tactfully, diplomatically, and professionally at all times

Requirements:

  • Grade 12 High School Diploma or equivalent
  • Minimum two (2) years of customer service experience
  • Previous reservations or call center experience an asset
  • Strong communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment and handle multiple demands

What We Offer:

  • Competitive wages and benefits package
  • Great travel perks and opportunities for professional growth
  • A positive and supportive work environment

Air North - Yukon's Airline is committed to employment equity and welcomes applications from diverse and underrepresented groups. If you require assistance and/or a reasonable accommodation during the application or recruiting process, please contact us.



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