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Technical Support Specialist
2 months ago
Responsibilities:
* Provide technical support to customers via phone, email, and in-person
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation
Requirements:
* College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
* Or equivalent experience
* 1 year to less than 2 years of experience in technical support
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment
What We Offer:
* Competitive salary
* Comprehensive benefits package
* Opportunities for professional growth and development
If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.