Technical Support Specialist

4 weeks ago


Abbotsford, British Columbia, Canada Tecqify Solutions Inc Full time

Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Tecqify Solutions Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

Key Responsibilities:

  • Respond to user inquiries and provide timely solutions to technical issues.
  • Consult user guides, technical manuals, and other documents to research and implement solutions.
  • Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
  • Provide business systems, network, and Internet support to users in response to identified difficulties.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Requirements:

  • Education: College/CEGEP
  • Experience: 7 months to less than 1 year
  • Work Language: English
  • Hours: 30 to 40 hours per week

Work Environment: This is a permanent position with a standard workweek of 30 to 40 hours.



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