Technical Support Specialist
4 weeks ago
Job Summary: We are seeking a skilled Technical Support Specialist to join our team at Tecqify Solutions Inc. As a Technical Support Specialist, you will be responsible for providing technical assistance to users experiencing difficulties with computer systems.
Key Responsibilities:
- Respond to user inquiries and provide timely solutions to technical issues.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Requirements:
- Education: College/CEGEP
- Experience: 7 months to less than 1 year
- Work Language: English
- Hours: 30 to 40 hours per week
Work Environment: This is a permanent position with a standard workweek of 30 to 40 hours.
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