Senior Retail Operations Manager

1 week ago


Halifax, Nova Scotia, Canada goeasy Ltd Full time

We are seeking a highly skilled and experienced Senior Retail Operations Manager to join our team at goeasy Ltd. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our retail operations across the country.

Company Overview

goeasy Ltd is Canada's largest lease-to-own company, with a mission to make home goods affordable for everyday Canadians. We pride ourselves on helping individuals achieve their personal and financial goals through weekly and monthly payment plans.

About the Role

The successful candidate will have a strong background in retail operations, with a minimum of 2 years of experience as a multi-unit district manager in a similar environment. You will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.

Key Responsibilities:
  • Business Growth:
    • Develop and implement strategies to drive revenue growth and improve profitability
    • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions
  • Customer Satisfaction:
    • Ensure exceptional customer service levels are maintained across all stores
    • Handle and resolve customer complaints promptly and efficiently
  • Team Development:
    • Recruit, train, and develop high-performing store managers and associates
    • Provide coaching and feedback to ensure individual and team goals are met
What You'll Need:
  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years of experience as a multi-unit district manager in a retail environment
  • Strong leadership and communication skills
  • Ability to analyze data and make informed business decisions
Compensation and Benefits:

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. In addition to a comprehensive benefits package, including medical, dental, and vision coverage, you will also receive a generous bonus structure and opportunities for professional development.

At goeasy Ltd, we value diversity, inclusion, and equal opportunity employment. We are committed to creating a workplace that is inclusive and respectful of all employees. If you require accommodations during the recruitment process, please let us know.



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