SAP Program Manager

3 weeks ago

Old Toronto, Ontario, Canada https:www.pcrecruiter.netsitemap Full time

Job Summary

This position oversees the planning and direction of a set of applications/technology projects, typically involving multiple systems or impacting more than one area of a program. The SAP Program Manager is responsible for the overall on-time, on-budget delivery of ongoing SAP module implementations and change requests. They organize and lead a cross-functional team in developing and implementing project deliverables, with an emphasis on quality, productivity, and consistency.

Key Responsibilities:

  1. Overall SAP Program Management:
  • Single point of contact for all SAP project statuses.
  • Develop strategies and procedures for efficient implementation of all SAP related projects.
  • Team management, including regular evaluations, budget management, risk management, and the support of business activities.
  • Develop and implement project tools specific to SAP implementations.
  • Manage Corporate Finance SLA's with Production Support & Application Support to ensure end user support needs are met & service levels are maintained.
  • Manage multiple teams and coordinate with IS to support all SAP related disaster recovery testing.
  • Liaise with Centrica UK SAP resources to leverage project knowledge and experience.
  • Serve as an SAP subject matter expert on aspects of SAP deployment and integration projects.
Develops program plans — time and cost estimates:
  • Manages project staff, some of which are not accountable to the Program Manager.
  • Work with business sponsors in identifying business requirements and developing project plans and business cases.
  • Provides formalized, continuing work direction and leadership to assigned team(s) of Analysts and Technical Specialists including the scheduling, assignment, and review of project work.
  • Tracks, monitors and communicates program progress against the consolidated plan, requirements, quality measures, standard processes, and milestones.
  • Oversees program budget.
Coordinates Program Communications:
  • Coordinates the input, support, and communication with all functional groups that impact program scope, business value, risk, and resource requirements.
  • Provide technical direction and control of project planning, communications, reporting, procedural and contractual activity.
Manages resources:
  • Estimate project skill requirements, working with deployment to identify appropriate resources and managing their integration into the team.
Project Management Processes:
  • Ensures that periodic quality reviews, internal audits, synergy team and architectural reviews are carried out.
  • Ensures timely escalation and resolution of project issues.
  • Accountable for defining and producing the content deliverables as defined in the project plan.
  • Lead Steering committee meetings, consulting with senior executives as well as leading developers and users.
  • Identify gaps in project delivery process and make recommendations for improvement.
  • Manage all internal IS processes for project initiation, approvals, reporting, close-out, and third party billing.
  • Supports all internal and external audits related to SAP.

Requirements:

  • Strong hands-on technical experience in at least one core SAP module certification in any of: FI-CO, RE, AM, PS, MM, SD, HR modules CATS, ESS, FS-CD, BW, BCS, BPS.
  • 5 or more years of Project Management experience including management of projects and programs.
  • 3+ years of SAP Configuration/Development.
  • Minimum experience in managing one complete SAP implementation end to end.
  • Highly proficient in all tools required for a world-class SAP Program (PMO) structure.
  • Relevant degree and/or equivalent work experience.
  • Proven IT experience in business applications/technology solutions.
  • Expertise in complex business/technical processes and their application with the organization and/or business area.
  • Expertise in project management discipline/protocols including project management tools.
  • A sound business knowledge with an Information Technology background.
  • Working principles that are process-oriented and methodology-driven.
  • Data analytics and business impact assessment.
  • Experience managing minimum 10+ resources.
  • Managed end-to-end business change and cross-functional teams.
  • Excellent customer-oriented service skills to manage senior management and business unit stakeholders.

Preferred:

  • SAP Certification.
  • Current experience managing a SAP implementation, roll-out, or upgrade would be a definite asset (Release 4.7 or higher).
  • PMP Certification.
  • Post Secondary Degree Mandatory (Computer science degree preferred).
  • Experience in Financial Systems projects (Analyst or PM role) preferred.
  • Experience with Energy or Brokerage Trading environments an asset.

Apply online

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