Virtual Trainer for Automotive Dealerships

2 weeks ago


Milton, Ontario, Canada PBS Systems Inc. Full time

Job Summary:

We are seeking a highly skilled Virtual Trainer to join our team at PBS Systems Inc. As a key member of our sales software training team, you will be responsible for providing exceptional support and training to customers on our Dealer Management Software (DMS). This is a unique opportunity to work with cutting-edge technology and make a real impact on the automotive industry.

About the Role:

This role requires strong communication and technical skills, as well as the ability to learn and adapt quickly. You will be working closely with customers to understand their needs and provide tailored training solutions. Travel will be required, up to 2 weeks per month, to customer sites throughout North America.

Responsibilities:

  • Provide virtual training to new and existing customers on our DMS software
  • Assist customers with implementation and setup of our software
  • Develop and deliver customized training plans to meet customer needs
  • Maintain a positive relationship with customers, identifying their needs and ensuring they are met or exceeded
  • Work collaboratively with cross-functional teams to resolve issues and improve processes
  • Prioritize tasks effectively and manage multiple projects simultaneously

Requirements:

  • Fluent in French and English (speaking, reading, and writing)
  • 1-2 years' experience in the automotive industry, dealership environment, or similar field
  • High School Diploma or equivalent
  • Computer proficient with knowledge of Microsoft Office Suite
  • Effective time management and organizational skills
  • Ability to travel within Canada and the USA up to 2 weeks per month

What We Offer:

  • Internal promotion and growth opportunities
  • An education department dedicated to helping you develop your skills and career
  • The opportunity to work with cutting-edge technology and make a real impact on the industry
  • Free parking
  • Staff events
  • A competitive annual base salary ($65,000 - $85,000)
  • Bonus for product certification up to $4,800 per year
  • Great referral bonus
  • Staff discounts with GM, Dell, Goodlife, and more

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