Technical Support Specialist

4 weeks ago


Brampton, Ontario, Canada Canada Inc. Full time

At Canada Inc., we are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for providing technical assistance to users experiencing difficulties with computer systems.

The ideal candidate will have a strong understanding of computer systems and be able to troubleshoot and resolve technical issues in a timely manner. Additionally, they will be able to collect, organize and maintain a problems and solutions log for use by other technical support analysts.

The Technical Support Specialist will also be responsible for supervising other technical support workers in this group and providing business systems, network and Internet support to users in response to identified difficulties.

Key responsibilities include:

  • Respond to users experiencing difficulties with computer systems
  • Collect, organize and maintain a problems and solutions log
  • Supervise other technical support workers
  • Provide business systems, network and Internet support
  • Provide customer service

The successful candidate will have a strong educational background and relevant work experience. They will be able to work in a fast-paced environment and be able to communicate effectively with users.

We offer a competitive salary and benefits package. If you are a motivated and detail-oriented individual who is passionate about providing excellent customer service, we encourage you to apply.



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