Customer Service Ambassador

4 weeks ago


Montreal, Quebec, Canada VALOREM Full time

Customer Service Ambassador

At Valorem, we're seeking a skilled Customer Service Ambassador to join our team. As a key member of our support team, you'll be responsible for addressing customer inquiries efficiently, providing solutions to client issues, and updating and managing customer accounts.

Key Responsibilities:

  • Address customer inquiries and resolve issues in a timely and professional manner.
  • Provide product and service information to customers, ensuring they have a positive experience with our brand.
  • Update and manage customer accounts, ensuring accurate and up-to-date information.
  • Collaborate with the support team to ensure seamless communication and issue resolution.

Requirements:

  • Experience in customer service, with a strong focus on problem-solving and communication.
  • High school diploma or equivalent, with a strong emphasis on customer service skills.
  • Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Proficient in problem-solving and computer literacy, with a strong understanding of customer service software and systems.

Benefits:

  • Competitive salary and flexible working hours.
  • Remote position with opportunities for growth and development.
  • Full-time or part-time opportunities available.
  • Training and development opportunities to enhance your skills and knowledge.

As a Customer Service Ambassador at Valorem, you'll have the opportunity to work with a dedicated team of professionals who are passionate about delivering exceptional customer experiences. If you're a motivated and customer-focused individual with a strong passion for problem-solving, we encourage you to apply for this exciting opportunity.



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