Automotive Sales Representative

2 weeks ago


Thunder Bay, Ontario, Canada Kal Tire Full time

About the Role

We are seeking a highly skilled and customer-focused Front Counter Sales Representative to join our team at Kal Tire. As a key member of our sales team, you will be responsible for creating a welcoming environment for our customers and responding to their inquiries.

Key Responsibilities

  • Provide exceptional customer service skills with a genuine desire to deliver excellent customer experiences.
  • Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
  • Answer incoming calls while handling customers' inquiries, concerns, or questions.
  • Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
  • Ability to provide detailed pricing terms and prepare and present customer quotes.
  • Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.

Requirements and Qualifications

  • You are interested in the automotive industry and like working within a high-energy, fast-paced team environment.
  • You have exceptional customer service skills.
  • You have 2 years of experience in customer service, counter, or inside sales roles (preferred). You have a demonstrated understanding of the automotive/related industry and an aptitude for learning product knowledge.
  • Familiarity with consumer behavior principles.
  • Effective problem-solving, planning, and organizing skills.
  • You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.
  • You are always safety conscious, wear your required PPE and follow safe work protocols as instructed.

About Kal Tire

  • We offer a structured work schedule and pride ourselves on our supportive and safe work environment.
  • We offer a clear path for career advancement with wage increases along the way.
  • Comprehensive Benefits: Access medical, dental, and vision benefits, along with an Employee Assistance Program.
  • Financial Security: Participate in a defined contribution pension plan and group RRSP matching program.
  • A team member discount program that offers discounts on tires, services, and more.


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