Automotive Parts Sales Representative
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Counter Sales Representative to join our team at Bumper to Bumper. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling and supporting a diversified line of products, and contributing to the growth and success of our company.
Key Responsibilities:
- Provide a positive and welcoming attitude to all customers, both in person and over the phone
- Sell and support a range of products, promoting Private Brands and eCommerce channels whenever possible
- Handle customer transactions, including sales, returns, and defectives in a timely manner
- Ensure accurate and efficient filling and delivery of customer parts orders
- Reconcile transaction history and drawer at the conclusion of each shift
- Operate the store point of sale system, internet, and paper catalogue to search for parts and customer accounts
- Assist with merchandising activities, maintaining standards of appearance, and coordinating with employees to execute plan-o-grams and product initiatives
- Follow all policies and standard operating procedures related to cash, credit, check, refund, and return policies
- Work with the management team to react to customer service issues, complaints, and business opportunities
- Contribute to improvements in branch sales and profitability
- Adhere to inventory control programs, in-stock standards, and operating procedures
- Effectively communicate with all store and support center team members, management, and customers
Requirements:
- Automotive parts experience in the automotive aftermarket (Jobber) parts industry (minimum 1 year)
About Bumper to Bumper:
We are a Canadian company in Boucherville, QC, part of the LKQ Group – North America's largest provider of alternative vehicle collision replacement products and the world's largest provider of alternative aftermarket parts. Our network includes over 190 auto parts stores and more than 80 automotive service providers operating in Canada under the Bumper to Bumper banner.
At Bumper to Bumper, we value collaboration, diversity, and inclusivity. We are committed to creating an environment where all employees feel valued and supported. If you are a motivated and experienced sales professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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