Automotive Sales Representative
4 weeks ago
About the Role
We are seeking a highly motivated and customer-focused Front Counter Sales Representative to join our team at Kal Tire. As a key member of our sales team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and promoting our products and services.
Key Responsibilities
- Provide outstanding customer service skills with a genuine desire to deliver excellent customer service experiences.
- Greet and direct customers with a professional and enthusiastic attitude to achieve positive outcomes.
- Answer incoming calls while handling customers' inquiries, concerns, or questions.
- Proven ability in an inside sales and/or counter sales environment; can provide product knowledge and information to customers in a confident and friendly manner.
- Ability to provide detailed pricing terms and prepare and present customer quotes.
- Efficient and detail-orientated data entry skills are required to enter appointments and orders into POS/internal systems.
Requirements and Qualifications
- You are interested in the automotive industry and like working within a high-energy, fast-paced team environment.
- You have exceptional customer service skills.
- You have 2 years of experience in customer service, counter, or inside sales roles (preferred). You have a demonstrated understanding of the automotive/related industry and an aptitude for learning product knowledge.
- Familiarity with consumer behavior principles.
- Effective problem-solving, planning, and organizing skills.
- You like being active throughout your day and have no problem lifting 30-50 lb. tires around as needed.
- You are always safety conscious, wear your required PPE and follow safe work protocols as instructed.
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