Marketing Operations Manager

7 days ago

Toronto, Ontario, Canada Questrade Full time
About the Role

We are seeking a highly skilled and experienced Senior Manager to join our Marketing team at Questrade Financial Group of Companies. As a key member of our team, you will be responsible for driving significant change and innovation within the Canadian financial services sector through our corporate marketing function.

Key Responsibilities
  • Teaming up with the Chief Marketing Officer (CMO), QFG Marketing Leaders, and broader QFG teams to develop, prioritize, and execute on Marketing org initiatives and roadmaps.
  • Set Objectives and Key Results (OKRs) for the Marketing Operations function that align with the overall Marketing and organization OKRs.
  • Work closely with the Chief Marketing Officer, providing comprehensive administrative and operational support, including calendar management, meeting coordination, and proactive stakeholder engagement.
  • Own and manage the annual marketing budget planning process, partnering with applicable stakeholders and the Marketing Leadership Team to create an all-encompassing marketing budget plan to review and have approved by the CMO.
  • Directly manage specific projects as assigned, and/or oversee the success of major cross-functional marketing projects to mediate anticipated roadblocks.
  • Liaise with senior leadership to ensure the necessary buy-in support and approval prior to initiating a project and to maintain a high level of engagement and resource availability throughout.
  • Providing the CMO and Marketing Leadership Team with strategic advice on matters of growth, innovation, efficiency, and operations.
  • Acting on behalf of the CMO to manage communications with internal stakeholders.
  • Identifying and developing actionable recommendations against critical areas of improvement within the marketing team.
  • Analysing and evaluating risk factors when making critical business decisions.
  • Scoping, planning, and executing on special projects and initiatives with skillful oversight and support.
  • Planning & leading executive-level and large marketing organization meetings, workshops, and offsite events with meticulous planning and coordination.
  • Executing on strategic communication on behalf of the CMO and marketing leadership team.
  • Ensures the Marketing Operation function works to capture and present project execution lessons learned at project closures to foster an environment of continuous improvement.
Requirements
  • 8+ years of work experience in fields such as management consulting, executive assistant experience, Chief of Staff, marketing strategy or operations, project management, enterprise analytics, and/or corporate finance.
  • Proven experience of effectively managing a team.
  • Effectively comprehend, synthesize, analyze, structure and communicate executive-level narratives.
  • Solid business acuity, professionalism, and integrity.
  • Experience preparing materials for executive level strategic decision-making forums.
  • Sophisticated knowledge of Microsoft Office tools, particularly PowerPoint and Excel.

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