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Senior Retail Operations Manager

2 months ago


Toronto, Ontario, Canada Savers Full time

Role Overview

We are seeking a skilled Senior Retail Operations Manager to join our team. As a key member of our leadership group, you will play a vital role in driving the success of our retail stores.

About Us

Savers is a leading thrift retailer with a strong presence in North America and Australia. Our mission is to champion reuse and inspire a future where second-hand is second nature. We achieve this by supplying our stores with gently-used items that have been donated by the community to local nonprofit organizations.

The Opportunity

This role offers an exciting opportunity for a motivated individual to take on a senior leadership position within our retail operations team. You will be responsible for leading and developing your team, ensuring exceptional customer service, and implementing strategies to drive sales growth and efficiency.

Your Responsibilities

  • Lead and develop your team to achieve store goals and objectives
  • Implement operational strategies to drive sales growth and efficiency
  • Ensure exceptional customer service and maintain a positive store environment
  • Collaborate with cross-functional teams to achieve business results

What We Offer

We offer a competitive salary range of $65,000 - $85,000 per annum, depending on experience. Additional benefits include:

  • Comprehensive health insurance
  • 401(k) retirement plan with company matching
  • Generous paid time off and holidays
  • Ongoing training and development opportunities

Requirements

  • Bachelor's degree in Business Administration or related field
  • Minimum 5 years of retail management experience
  • Proven track record of leading high-performing teams
  • Excellent communication and interpersonal skills