Regional Manager, Health Services Leader
1 month ago
At Dynacare, we're committed to delivering exceptional healthcare services to Canadians. As a Regional Manager, Health Services, you'll play a vital role in leading our team to achieve this goal.
Key Responsibilities:- Lead the operation of Laboratory and Health Services Centers in accordance with Dynacare's strategic plans.
- Build and manage high-performing teams through strong employee relations and a positive work environment.
- Ensure efficient resource utilization and foster a culture of quality and continuous improvement.
- Oversee the Laboratory and Health Services Centers in Hamilton, Burlington, Niagara Falls, and Kitchener.
- Develop and administer regional operating budgets, identifying cost-saving opportunities and making recommendations for improvement.
- Complete operating reports using metrics and key performance indicators.
- Pursue ongoing continuing education to stay aware of industry trends, developments, laws, regulations, and technology.
- Support the Business Development team in establishing new clients.
- Oversee maintenance and renovation programs for each location in the region in conjunction with the Manager, Support Services.
- Post-Secondary education in Healthcare, Science, or Business.
- 3+ years of leadership experience in a high-paced, customer-facing environment.
- Previous related experience required to perform the job: 3-5 years.
- Proficient computer skills (MS Office and applicable software applications).
- Lean Six Sigma and/or Change Management training - required.
- Proven attention to detail, excellent organizational, prioritization, and time management skills.
- Ability to manage multiple items effectively.
- Experienced people manager with the ability to develop talent and build high-performing teams.
- Effective communication skills and the ability to work effectively with all levels of management and non-management.
- A strong team player with the ability to work independently with a high degree of initiative.
- Demonstrated customer focus with the ability to engage direct/indirect reports to promote a customer-centric environment.
- Highly motivated individual with a proven track record of delivering results on multiple priorities while meeting competing deadlines.
- Knowledge of technical procedures as they apply to laboratory testing, shipment logistics, and specimen.
We're passionate about supporting healthy lives with commitment and care. If you're a motivated and experienced leader looking for a new challenge, we'd love to hear from you.
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