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Restaurant Assistant Manager
2 months ago
A&W is a leading quick-service restaurant chain that prides itself on serving high-quality ingredients in a responsible and sustainable manner. We strive to do the right thing, even when it's hard, and prioritize the well-being of our employees, customers, and the environment.
Job SummaryWe are seeking an experienced and motivated Assistant Manager to join our team at A&W. As a key member of our restaurant operations team, you will be responsible for assisting the Restaurant Manager in achieving A&W's service, operational, marketing, and financial goals. This includes leading a high-performing team, driving sales growth, and ensuring exceptional customer experiences.
Key Responsibilities- Lead a dynamic and customer-centric restaurant team, fostering a positive work environment and promoting a culture of excellence.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase operational efficiency.
- Manage restaurant operations, including inventory management, labor scheduling, and supply chain logistics.
- Collaborate with the Restaurant Manager to achieve A&W's business objectives, including sales targets, customer satisfaction, and employee engagement.
- Recruit, train, and develop a high-performing team of restaurant staff, ensuring they have the skills and knowledge to deliver exceptional customer experiences.
- Monitor and analyze restaurant performance metrics, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with A&W's policies, procedures, and regulatory requirements.
- 3+ years of experience in restaurant management or a related field.
- Proven track record of driving sales growth, improving customer satisfaction, and increasing operational efficiency.
- Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
- Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
- Ability to work in a fast-paced environment, with a focus on delivering exceptional customer experiences.
- Valid driver's license and ability to work a flexible schedule, including evenings, weekends, and holidays.
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- A chance to work for a leading quick-service restaurant chain that prioritizes sustainability and social responsibility.