Restaurant Team Member
2 months ago
Burger King is a fast-paced and dynamic work environment where you will have the opportunity to work in a team to provide exceptional customer service and support the restaurant's operations.
Key Responsibilities:
- Provide a positive and welcoming experience for customers, taking orders, handling payments, and resolving customer complaints in a professional and courteous manner.
- Operate the cash register or point of sale system accurately and efficiently, using suggestive selling techniques to increase sales.
- Verify the accuracy of customer orders and prepare and package food and beverages.
- Clean and maintain the kitchen, counters, food preparation areas, and utensils.
- Clean the dining area, restrooms, and outdoor areas.
- Follow health and safety protocols and procedures.
- Unload deliveries and store them properly.
- Perform tasks in various areas of the restaurant (e.g., front counter, drive-thru, food preparation, expediting, etc.).
- Be punctual and present for assigned shifts.
- Adhere to Burger King's uniform and appearance policies.
- Take necessary actions to resolve any issues that may arise in the restaurant.
- Develop teamwork and communication skills to achieve team goals.
- Provide professional and courteous service to customers, colleagues, and management.
Requirements:
- Be willing to perform all tasks in the restaurant.
- Be comfortable in a fast-paced environment.
- Be able to interact productively with colleagues and work effectively as a team.
- Speak clearly in the local language and possess good reading and comprehension skills.
- Be able to resolve customer complaints in a tactful manner.
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