Amazon Sr. Staffing Administrator

2 weeks ago

New Westminster, British Columbia, Canada Amazon Canada Fulfillment Services, ULC Full time
About the Role

At Amazon Canada Fulfillment Services, ULC, we are committed to delivering exceptional customer experiences. As a Sr. Staffing Administrator, you will play a critical role in ensuring that our candidates and stakeholders receive the highest level of service.

This is a high-volume hiring space, and you will be responsible for supporting staffing project initiatives, daily assignments, and general task completion. You will execute candidate engagement and optimization for a defined geography, focusing on owning the tactical development and delivery of community engagement plans, supporting labor demand plans for multiple sites across the node, and execution of candidate engagement activities.

You will work with a team of Sr. Staffing Administrators who thrive in an innovative, fast-paced environment. Our WFS node teams work flexible schedules, shifts, and areas to include evenings. We roll up our sleeves, work hard, and make history.

Key Responsibilities

Serve as the lead to pre-plan, execute, and audit New Hiring Events (NHE) based on labor projections to meet the labor order demands and fill on-time. Complete post-event audit of event and communicate event metrics to staffing leadership

Meet critical deadlines for initiating background screening and completing drug test process to achieve labor orders

Ensure 100% compliance for work authorization documentation for associates

Consult with applicants on the best match for their desired position and available opportunities in the area

Guide applicants through the hiring process in accordance with Amazon's policies and procedures

Effectively execute NHE activities including Greeter, Welcome Event Presenter, Candidate Care Specialist, Computer Assistance, Badge Photo

Utilize Applicant Tracking System to move candidates through the application process and updates appointment arrival status for NHE

Initiate Candidate onboarding and matching them to the proper requisition

Resolve candidate escalation issues by contacting them to identify issues, offering to reschedule them, or assisting candidates who are having technology issues, or assistance with any other concerns

Partner with Staffing Manager to support community groups such as workforce development agencies or local community colleges to leverage grassroots sourcing channels to develop talent communities to fill positions

Contact candidates with cleared contingencies in order to eliminate risk of not meeting labor orders

Ensure all documents are scanned into the digital file management system

Train Sr. Staffing Administrators, Staffing Administrators, and Staffing Ambassadors on best practices and ensure standard work is followed

Maintain confidentiality on candidate sensitive topics.

Track and maintain statistics on effectiveness of Recruitment through weekly reports on recruiting data for presentation to HR leadership and business partners

Must be able to travel as needed to conduct events in various locations within your designated Node or assigned geographical area. Transport NHE supplies and materials to/from off-site hiring events

Sr. Staffing Administrators are required to work a flexible schedule. This means a varying shifts to include evenings and weekends in multiple sites. Overtime may also be required to support the needs of the business

Local travel up to 75% required

National travel up to 10% of the time

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