Client Relations Specialist, Commercial Insurance Solutions

3 weeks ago


Red Deer, Alberta, Canada Acera Insurance Full time

Client Service Role Overview


As a Client Relations Specialist at Acera Insurance, you will play a vital role in providing exceptional service to our clients. This includes creating and executing client service plans, monitoring client satisfaction, and contributing to team meetings to ensure seamless client service delivery.


Key Responsibilities



  • Develop and implement client service strategies to meet client needs and expectations
  • Maintain strong relationships with clients through regular communication and issue resolution
  • Collaborate with team members to ensure effective service delivery and client satisfaction
  • Support the development of proposals and presentations to clients
  • Stay up-to-date on industry trends and best practices to provide expert advice to clients

Requirements



  • Bachelor's degree in Business Administration or related field
  • Minimum 5 years of experience in client service or a related field
  • Level 2 BC Broker License
  • Working knowledge of insurance document management software
  • Excellent communication and interpersonal skills

Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. Our team provides individuals, families, and businesses with unbiased insurance and risk management solutions that have a distinct Canadian perspective. We value diversity and inclusion in the workplace and encourage all qualified individuals to apply.


Why Acera Insurance?



  • Opportunity to work with a leading insurance brokerage in Canada
  • Collaborative work environment with a team of experienced professionals
  • Chance to develop your skills and advance your career in a dynamic industry
  • Competitive compensation and benefits package

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for client service, we encourage you to apply for this exciting opportunity.



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