Insurance Risk Management Specialist
4 weeks ago
Job Summary
The Insurance Risk Management Specialist assists the Client Executive(s) in providing the highest quality service to Acera clients; mentoring and coordinating the administrative and marketing processes within their sales team.
Key Responsibilities
- Creates & executes client service plans, service deliveries, ensuring commitments are tracked and reported in a unified and meaningful way to the client
- Monitors client satisfaction through maintaining relationships
- Contributes in regular meetings with team to ensure you are up to date on all pending client issues, changing needs, implementing service plans, and other issues
- Fields client communication via various channels and identifies clients' insurance requirements
- Creates proposals for clients and prospective clients that demonstrate Acera's unique approach to mitigating business risk
- Educates clients to ensure they understand their business risks and insurance coverage
- Supports processes and procedures and past practices; participates in team meetings
- Advocates for changes and additions to service plans that increase value for clients
Requirements
- Supports a climate in which teams want to do their best
- Adaptable to working effectively as a team or independently with the ability to adjust to tight and changing priorities and deadlines.
- Ability to maximize efficiencies by leveraging technology, tools resources and information
- Self-guided learner & solves problems with real solutions
- Level 2 BC Broker License
- Minimum 5 years of insurance experience
- Working knowledge of insurance document management software
- Previous experience working in EPIC will be considered an asset
- Skilled user of Microsoft office - Outlook, Word, Excel and PowerPoint
Acera Insurance is one of the largest independent, employee-controlled brokerages in Canada. With over 60 locations across Alberta, British Columbia, Ontario, and the Yukon, and $1 billion in gross written premium, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.
Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply.
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