Chief Hospitality Operations Manager
1 week ago
Imagine a place where people work together to create an experience that inspires many. At Compass Group Canada, we're committed to hiring the best talent for our team.
We're looking for a highly skilled Hospitality Director to join our team in a global foodservice and support services company. As a key member of our operations team, you will be responsible for developing and reviewing standard operating procedures, policies, and operational guidelines to ensure customer satisfaction and employee productivity across the market.
The ideal candidate will have prior sales and/or event professional work experience, with a proven track record of driving financial profitability through department reporting, yearly budgeting, and monitoring daily spends. You will also oversee purchasing suggestions of smallwares and equipment for events operation, as well as build and maintain strong relationships with leagues, vendors, partners, colleagues, and guests.
In this role, you will be responsible for creating and executing marketing initiatives and directives in-venue, e-commerce, and within the market. You will direct your team to plan and execute on-site events and conferences, overseeing operational budgets and labor costs while optimizing inventory turnover rates.
Additional responsibilities include administering and managing beverage offerings at the venue, including sourcing, pricing development, inventory management, supplies, and rentals. You will prepare and detail Catering Orders as required by client, including planning of catering recommendations, suggestions, and event logistics.
A successful candidate will possess strong leadership skills, with the ability to coach, mentor, and motivate staff and sales service team. They will have a minimum of 8-10 years' experience in retail, hospitality, or related field, and be able to communicate effectively with internal teams, clients, and guests.
We offer a competitive salary of $80,000 - $120,000 per year, depending on experience, as well as opportunities for growth and development in a dynamic and supportive environment.
We are committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and welcome applications from qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation.
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