Customer Service Representative

6 days ago

Valley NS, Canada NTT Business Process Outsourcing Full time

We are seeking a highly motivated and customer-focused Financial Services Specialist to join our team at NTT Business Process Outsourcing. As a key member of our operations, you will be responsible for delivering exceptional customer service to our clients, ensuring that their needs are met and exceeded.

About the Role

This is a full-time, permanent position working remotely from home. You will work closely with our team to provide timely and effective support to customers, resolving their inquiries and issues in a professional and courteous manner.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work in a fast-paced environment and prioritize multiple tasks effectively.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, or other channels
  • Resolve customer inquiries and issues promptly and professionally
  • Work collaboratively with our team to achieve customer satisfaction and quality targets
  • Stay up-to-date with product knowledge and industry trends to ensure accurate information is provided to customers
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Proven experience in customer service or a related field
  • A strong understanding of financial services and products
  • Ability to work in a remote environment and manage time effectively
What We Offer

We offer a competitive salary of $45,000 per year, plus benefits and opportunities for career growth and development.

We are committed to creating a diverse and inclusive workplace, where everyone feels valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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