Bilingual Customer Service Representative
2 months ago
* Provide exceptional customer service to policyholders, agents, and other collaborators in both French and English languages through inbound calls, email, and chat.
* Handle a high volume of customer inquiries and analyze problems to provide detailed and proactive solutions.
* Leverage advanced technology and software systems to accurately record customer interactions and deliver exceptional solutions.
* Demonstrate emotional intelligence and understanding in all interactions to build positive relationships with customers and advisors.
* Stay updated on products, services, and industry regulations to provide accurate information to customers and support their financial and health goals.
* Collaborate closely with team members and other departments to resolve complex customer issues and seek support when required. *Required Qualifications:*
* Bilingual (verbal & written proficiency) in both French and English due to frequent interaction with internal/external English-speaking customers or employees outside of Quebec.
* Proven experience working in a fast-paced customer service environment.
* Strong technical skills and ability to navigate multiple computer systems and software applications. *Preferred Qualifications:* Empower:
* Ability to inspire confidence in customers.
* A proactive attitude towards learning and self-improvement. Serve:
* Genuine desire to help and serve customers.
* Flexibility to handle a variety of customer inquiries and issues. Grow:
* Willingness to collaborate and support team members.
* Commitment to personal and professional growth, including seeking feedback and learning opportunities. *When you join our team:*
* We’ll empower you to learn and grow the career you want.
* We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
* As part of our global team, we’ll support you in shaping the future you want to see. Job Type: Full-time Pay: $22.00-$23.00 per hour Benefits:
* Dental care
* Extended health care
* Paid time off
* Vision care
Schedule:
* Monday to Friday Education:
* Secondary School (required) Experience:
* Call center: 1 year (preferred)
* Customer service: 1 year (preferred) Language:
* English (required)
* French (required) Shift availability:
* Day Shift (preferred) Work Location: Hybrid remote in Halifax, NS B3L 4G6
-
Bilingual Customer Service Representative
2 months ago
Halifax, NS, Canada Financière Manuvie Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Associate
2 months ago
Halifax, NS, Canada Financière Manuvie Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
2 months ago
Halifax, Canada Financière Manuvie Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
2 months ago
Halifax, Canada Financière Manuvie Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
2 months ago
Halifax, Canada Financière Manuvie Full time €22 - €23The Canadian Contact Center is seeking Bilingual Customer Service Representatives to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Bilingual Customer Service Representative
2 months ago
Halifax, Canada Financière Manuvie Full timeThe Canadian Contact Center is seeking *Bilingual Customer Service Representatives* to join our dynamic team. The ideal candidate will thrive in a fast-paced environment, possess strong technical abilities, and demonstrate agility in handling customer inquiries. Our team values empathy and seeks individuals who are passionate about helping others. We believe...
-
Customer Service Representative
1 month ago
Halifax, NS, Canada Malibu Events Promotions Full timeDeliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to...
-
Customer Service Representative
1 month ago
Halifax, NS, Canada Malibu Events Promotions Full timeDeliver Excellence: Customer Service Representative Needed! Are you passionate about helping others and providing top-notch customer service? We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction. Responsibilities Respond to...
-
Customer Service Representative
2 weeks ago
Halifax, NS, Canada SharpContra Full time €36,000 - €45,000Company DescriptionAbout Us: Sphireaplus is a leading customer-focused company that prides itself on delivering exceptional service. We are dedicated to providing innovative solutions and creating a positive experience for our clients. Our team is growing, and we are looking for passionate individuals to join us in delivering top-notch customer service.Job...
-
Bilingual Customer Service Representative
7 months ago
Halifax, Canada Financière Manuvie Full time**The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...
-
Bilingual Customer Service Representative
7 months ago
Halifax, Canada Financière Manuvie Full time**The opportunity** Are you passionate about working with customers, building relationships, and being part of a growing business? Then we would love to have you join our Canadian Segment Contact Center as a **Bilingual Customer Service Representative**! With the customer being the main focus, this role will take a proactive approach to every customer...
-
Customer Service Representative
2 weeks ago
Halifax, NS, Canada SharpContra Full time €33,000 - €42,000Company DescriptionAbout UsAt Captura Hall, we pride ourselves on delivering exceptional customer experiences. As a growing leader in customer engagement solutions, our mission is to connect businesses with their clients in a seamless and professional manner. We value teamwork, innovation, and a commitment to excellence in all we do. Job DescriptionJob...
-
Customer Service Representative
2 weeks ago
Halifax, NS, Canada SharpContra Full timeCompany DescriptionAbout UsAt Capura Hall, we pride ourselves on providing an exceptional experience for our clients and employees. With a focus on innovation and quality, our team works together to create a supportive and customer-centric environment. We are passionate about fostering growth and ensuring every customer interaction is handled with care and...
-
Customer Service Representative
2 weeks ago
Halifax, NS, Canada Compunnel Inc. Full timeJob Description: Providing excellent customer service on approximately 30-40 (inbound) calls per day. - Process transactions (account/investment changes, withdrawals, loans). - Provide information and insight on retirement accounts the participant may have, typically related retirement plan-specific provisions. - Assist customers with the completion of...
-
Customer Service Representative
2 weeks ago
Halifax, NS, Canada Compunnel Inc. Full timeJob Description: Providing excellent customer service on approximately 30-40 (inbound) calls per day. - Process transactions (account/investment changes, withdrawals, loans). - Provide information and insight on retirement accounts the participant may have, typically related retirement plan-specific provisions. - Assist customers with the completion of...
-
Customer Service Representative
2 days ago
Halifax, Canada Discoverycentre Full time***: The Customer Service Representative is a valued member of our front desk team responsible for managing the Discovery Shop and representing the Discovery Centre in a positive, friendly and outgoing manner. This team member should also have experience and drive for retail sales to manage inventory, merchandising and maximize revenues in the onsite gift...
-
Halifax, Canada Thermo Fisher Scientific Full timeAs a member of the Thermo Fisher Scientific team, you will carry out important work, such as assisting customers in finding cures for cancer, protecting the environment or making sure our food is safe. Your work will have real-world impact! We will support you in achieving your career goals every step of the way. **How will you make an impact?** As a...
-
Bilingual Customer Service Professional Iii
1 month ago
Halifax, Canada Robertson and Company Full timeOur client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking. Introduction: Prime Hires is seeking a skilled Bilingual Customer Service Professional to join our...
-
Bilingual Customer Service Representative
4 months ago
Halifax, Canada Answer 365 Full timeAt Answer 365, we recognize the value of human interaction in customer service amidst today's automated communications landscape. Established since 1948 and based in Halifax & Moncton, New Brunswick, Answer 365 serves numerous businesses across North America with dedicated answering and call center services. We are currently expanding our team and seeking...
-
Bilingual Customer Service Representative
3 months ago
Halifax, Canada Answer 365 Full timeAt Answer 365, we recognize the value of human interaction in customer service amidst today's automated communications landscape. Established since 1948 and based in Halifax & Moncton, New Brunswick, Answer 365 serves numerous businesses across North America with dedicated answering and call center services. We are currently expanding our team and seeking...