Customer Service Representative

1 week ago

Halifax NS, Canada Malibu Events Promotions Full time

Deliver Excellence:
Customer Service Representative Needed

Are you passionate about helping others and providing top-notch customer service?

We are seeking a dedicated Customer Service Representative to join our team. In this role, you'll be the voice of our company, assisting customers and ensuring their satisfaction.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat promptly
  • Provide accurate information about products, services, and policies
  • Resolve customer issues effectively and efficiently
  • Document customer interactions and maintain detailed records
  • Coordinate with internal teams to address customer needs
  • Participate in team workshops and professional development programs
  • Identify opportunities to enhance the customer experience

Qualifications

  • Excellent communication skills, both verbal and written
  • Strong problem-solving abilities and attention to detail
  • Proficiency with customer service software and basic computer skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • High school diploma or equivalent;
    additional education isa plus
  • Previous experience in customer service is preferred

Benefits

  • Opportunities to work with clients across the US
  • Career growth and advancement within a dynamic company
  • Collaborative team culture focused on customer satisfaction
  • Access to workshops and ongoing professional development

Join us in delivering exceptional customer service. Apply today

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