Remote Customer Support Specialist

3 days ago


Halifax, Nova Scotia, Canada MCI Full time
About the Team
MCI is a leading provider of business process outsourcing (BPO) services, offering a range of solutions to help businesses succeed. Our Remote Customer Support Specialist team provides top-notch customer support to clients across various industries, ensuring that their customers receive exceptional service and support.

Key Responsibilities:
  • Provide exceptional customer support and resolution to customer inquiries.
  • Work collaboratively with internal teams to ensure seamless delivery of services.
  • Develop and maintain strong relationships with customers to increase satisfaction and loyalty.

Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Able to work effectively in a fast-paced environment.
  • Familiarity with Microsoft Office Suite and basic computer skills.


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