Restaurant Operations Manager

4 weeks ago


Welland, Ontario, Canada Firehouse Subs Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Firehouse Subs. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Leadership: Supervise and motivate a team of 5-10 employees to achieve sales and customer satisfaction goals.
  • Operations: Manage inventory, control costs, and maintain a clean and safe environment for customers and employees.
  • Customer Service: Ensure prompt and courteous service to all customers, addressing complaints and concerns in a professional manner.
  • Marketing: Participate in marketing plans and implementation to drive sales growth and increase brand awareness.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong leadership skills.
Work Environment:

Our restaurant is a fast-paced environment with a physically demanding work schedule. You must be able to stand for extended periods, work in a team environment, and maintain a high level of accuracy and attention to detail.

What We Offer:
  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company.
  • Support for Newcomers and Refugees: We offer support for newcomers and refugees, including assistance with settlement needs and foreign credential recognition.


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