Financial Services Professional

2 weeks ago


L'AncienneLorette, Quebec, Canada National Bank Full time

We are seeking a detail-oriented and customer-focused individual to join our team as a Financial Services Professional, Branch Advisor. In this role, you will have the opportunity to work with a diverse client base, providing expert advice on personal banking solutions.

As a Branch Advisor, you will be responsible for greeting clients, answering their questions, and helping them use our banking applications and ABMs. You will also listen to clients' needs and resolve complex situations, while providing excellent customer service.

Some key responsibilities of this role include:

  • Building lasting business relationships with clients
  • Ensuring client satisfaction and engagement
  • Referencing clients to specialist colleagues when necessary
  • Maintaining compliance and risk management rules

In addition to your technical skills and experience, we are looking for individuals who are passionate about delivering exceptional customer experiences and who possess a strong understanding of our products and services.

This is an excellent opportunity for someone who wants to build a long-term career in the financial industry. Our company offers a comprehensive training program that includes personalized learning content, access to experts with a wide range of expertise, and opportunities for advancement and professional development.

To be successful in this role, you will need to have a college diploma (DEC) or equivalent, as well as experience in customer service, sales, or a related field. You should also be proficient in technology and have excellent communication and interpersonal skills.

The estimated salary for this position is between $35,200 and $51,400 per year, depending on experience and qualifications. We offer a competitive compensation package, including benefits such as health and wellness programs, flexible group insurance, and employee assistance programs.

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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