Restaurant Operations Manager

3 weeks ago


The Blue Mountains, Ontario, Canada Mile High Poutine Full time
Restaurant Operations Manager

Mile High Poutine is seeking a highly skilled Restaurant Operations Manager to oversee the daily operations of our poutine shops. As a key member of our team, you will be responsible for ensuring the smooth running of our restaurants, including managing staff, inventory, and customer service.

Key Responsibilities:
  • Monitor revenues and labour costs to optimize profitability
  • Plan and organize daily operations, including staff scheduling and inventory management
  • Set staff work schedules and ensure adequate staffing levels
  • Determine the type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to staff
  • Cost products and services to ensure profitability
  • Enforce provincial/territorial liquor legislation and regulations
  • Organize and maintain inventory, including food and supplies
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customer complaints or concerns and provide excellent customer service
  • Plan, organize, direct, control, and evaluate daily operations
Requirements:
  • 2 years to less than 3 years of experience in a similar role
  • Permanent position with 35 to 40 hours per week
  • Fluency in English


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