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Customer Service Representative

1 month ago

Laval, Quebec, Canada A&W Full time

About the Role:

The Customer Service Representative at A&W is responsible for delivering exceptional customer experiences by exceeding expectations and taking, assembling, and serving orders accurately.

Key Responsibilities:

  • Ensure a clean and presentable dining room
  • Contribute to achieving A&W operating standards for the restaurant
  • Delight guests with friendly and caring service that creates loyalty

Requirements:

  • Excellent guest service skills
  • Ability to work in a fast-paced environment
  • Basic mathematical skills
  • Effective communication skills

Why Work at A&W?

  • We pride ourselves in using real, naturally-sourced, and delicious ingredients in everything we serve.
  • We're committed to doing the right thing, even if it's not the easy thing.
  • We offer flexible schedules so you can work as much or as little as you need.
  • You'll gain valuable skills, including communication skills, customer service prowess, and experience working on a team.

Physical Requirements:

  • This position requires standing for extended periods (up to 8 hours)
  • Lifting heavy boxes (max 50 lbs.) may be required
  • Engaging in repetitive tasks, such as preparing/assembling orders and products, and regular cleaning of the restaurant facility

Eligibility:

  • Eligible to work in Canada
  • Ability to work overnights and closing shifts