Customer Service Representative Position in Laval

2 days ago


Laval, Quebec, Canada Randstad Canada Full time
About the Company

Randstad Canada, a leading recruitment and staffing agency, is committed to fostering a diverse and inclusive workforce. With a strong focus on customer satisfaction, we strive to provide top-notch services to our clients.

Job Overview

We are seeking a highly skilled and bilingual Customer Service Representative to join our team in Laval. This position involves providing exceptional customer service to clients, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities
  • Answering customer calls and emails in a prompt and courteous manner
  • Responding to customer inquiries and resolving issues through effective communication
  • FOLLOWING UP ON PURCHASE ORDERS TO ENSURE EFFICIENT FOLLOW-UP FOR GOOD CUSTOMER SERVICE
Requirements
  • Fluent bilingualism (English and French)
  • Minimum of 3 years' experience in customer service, face-to-face or over the phone
  • DYNAMIC PERSONALITY, A SMILE IN YOUR VOICE AND AN UNPARALLELED SENSE OF CUSTOMER SERVICE
What We Offer
  • Salary: $20-$23 per hour
  • A flexible work schedule from Monday to Friday (8 to 5 or 9 to 6)
  • A 3-month contract with permanence afterwards, so you'll receive your pay every week
  • A fast-paced work environment with a family atmosphere, making for motivating workdays
  • EASY ACCESS BY CAR AND ON-SITE PARKING
  • OPPORTUNITY TO GROW WITHIN THE AFTER-SALES SERVICE TEAM
  • OPPORTUNITY TO TELEWORK 2 DAYS A WEEK AFTER THE TRAINING PERIOD

Randstad Canada is an equal opportunity employer and welcomes applications from all qualified candidates. Please note that only those selected for an interview will be contacted.



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