Customer Service Representative

1 week ago


Laval, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and dispatching calls to the right department.

Key Responsibilities
- Answer customer inquiries and resolve issues in a timely and professional manner
- Follow up on purchase orders to ensure efficient follow-up for good customer service
- Collaborate with the sales team to provide excellent customer service and support

Requirements
- Perfect bilingualism, with the ability to communicate effectively in both English and French
- A minimum of 3 years' experience in customer service, face-to-face or over the phone
- A dynamic personality, a smile in your voice, and an unparalleled sense of customer service

What We Offer
- A stable job with flexible hours and a family work environment
- A competitive salary between $20 and $23/hour, depending on experience
- A 3-month contract with permanence afterwards, so you'll receive your pay every week
- Opportunity to grow within the after-sales service team
- Opportunity to telework 2 days a week after the training period

How to Apply
Apply directly online or send your resume to Randstad Canada with the subject line: Customer Service Representative

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