Food Service Team Lead

4 weeks ago


Armstrong, Canada TB Food Services Inc DBA Tim Hortons Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at TB Food Services Inc DBA Tim Hortons. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service department, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities
  • Supervise and coordinate the activities of food service staff, including food preparation, portioning, and presentation.
  • Estimate ingredient and supply requirements for meal preparation and ensure that food and service meet quality control standards.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Maintain accurate records of stock, repairs, sales, and wastage.
  • Supervise and check the delivery of food trolleys and establish work schedules.
  • Perform same duties as workers supervised, including food preparation and service.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Client focus, flexibility, and team player.
Work Environment

Our food service department operates in a fast-paced environment, and you must be able to work under pressure while maintaining a high level of quality and customer service.

What We Offer
  • Permanent full-time position.
  • 35 hours per week.
  • English language required.


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