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Hotel Operations Supervisor

2 months ago

Mississauga, Ontario, Canada Comfort Inn Mississauga Full time
Job Summary

We are seeking a highly organized and experienced Hotel Operations Supervisor to join our team at Comfort Inn Mississauga. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Customer Service: Assist guests with special needs, ensuring their stay is comfortable and enjoyable.
  • Team Leadership: Coordinate, assign, and review work for staff, providing guidance and support to ensure they have the tools and resources needed to succeed.
  • Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Operations Management: Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Supply Chain Management: Requisition materials and supplies, ensuring timely delivery and minimizing disruptions to hotel operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a similar role, with a strong understanding of hotel operations and management principles.
  • Language: Fluency in English.
  • Work Hours: 35 hours per week.