Customer Service Team Lead

4 weeks ago


Newmarket, Ontario, Canada Twin Star Cleaning Services Inc. Full time

At Twin Star Cleaning Services Inc., we are seeking a skilled Customer Service Supervisor to oversee the daily operations of our customer service team. The ideal candidate will have a strong background in customer service, with experience in managing a team and implementing effective work procedures.

Key Responsibilities
  • Establish and maintain work schedules and procedures to ensure efficient team performance
  • Verify the accuracy of work and identify areas for improvement
  • Train staff in job duties, safety procedures, and company policies
  • Conduct performance reviews and provide feedback to team members
  • Coordinate and assign work tasks, and review team progress
  • Requisition materials and supplies as needed
  • Organize and maintain inventory to ensure seamless operations

We offer a dynamic work environment with opportunities for growth and development. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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