Customer Service Representative Team Lead

2 weeks ago


Newmarket, Ontario, Canada KORSMET INC. Full time
Job Description

KORSMET INC. is seeking a skilled Service Delivery Supervisor to oversee the day-to-day activities of our customer service team.

Key Responsibilities
  • Authorize and process routine customer transactions
  • Co-ordinate activities with other departments to ensure seamless service delivery
  • Establish and implement work schedules and procedures to maximize productivity
  • Verify the accuracy of customer records and data
  • Identify training needs and develop plans to enhance team performance
  • Prepare and submit regular reports on team performance and customer satisfaction
  • Resolve customer complaints and provide technical guidance to team members
  • Train staff in job duties, safety procedures, and company policies
  • Co-ordinate and review work assignments to ensure efficient use of resources
  • Requisition materials and supplies as needed
  • Maintain and repair computer equipment and machinery to ensure optimal performanceRequirements
    • 1 to 2 years of experience in a customer service or supervisory role
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills
    • Ability to lead and motivate a team to achieve goals and objectives


  • Newmarket, Ontario, Canada KORSMET INC. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at KORSMET INC. The successful candidate will be responsible for leading a team of customer service representatives, ensuring excellent customer service, and resolving customer complaints in a timely and professional manner.Key ResponsibilitiesLead a team...


  • Newmarket, Ontario, Canada Trevor Frances Recruitment Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Trevor Frances Recruitment. As a key member of our customer support team, you will be responsible for handling inbound and outbound customer communications to ensure a positive customer experience.Key ResponsibilitiesRespond to customer inquiries via...


  • Newmarket, Ontario, Canada Trevor Frances Recruitment Full time

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Trevor Frances Recruitment. As a key member of our customer support team, you will be responsible for handling inbound and outbound customer communications to ensure a positive customer experience.Key ResponsibilitiesRespond to customer inquiries via...


  • Newmarket, Ontario, Canada CB Canada Full time

    About the Role:The Customer Service Onsite Representative will be working throughout York Region, ensuring clients are greeted and serviced according to priority at a community health clinic. The successful candidate will have excellent communication skills to work with different work stations and clients. This is a flexible part time opportunity requiring...


  • Newmarket, Ontario, Canada Trevor Frances Recruitment Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled and proactive individual to join our client's team as a Customer Service Representative. As a key member of their customer support team, you will handle inbound and outbound customer communications to ensure a positive customer experience.Key Responsibilities:Customer Communication:...


  • Newmarket, Ontario, Canada Trevor Frances Recruitment Full time

    Customer Service Representative Job DescriptionWe are seeking a skilled and proactive individual to join our client's team as a Customer Service Representative. As a key member of their customer support team, you will handle inbound and outbound customer communications to ensure a positive customer experience.Key Responsibilities:Customer Communication:...


  • Newmarket, Ontario, Canada George Rappos Insurance Agency Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at George Rappos Insurance Agency. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Main ResponsibilitiesAssist...


  • Newmarket, Ontario, Canada George Rappos Insurance Agency Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at George Rappos Insurance Agency. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Main ResponsibilitiesAssist...


  • Newmarket, Ontario, Canada KORSMET INC. Full time

    Education and ExperienceAs a Customer Service Representative Supervisor at KORSMET INC., you will be responsible for leading a team of customer service representatives and ensuring that they have the necessary skills and knowledge to provide excellent customer service.Key ResponsibilitiesAuthorize routine deposits and withdrawals, co-ordinate activities with...


  • Newmarket, Ontario, Canada U-Haul Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage...


  • Newmarket, Ontario, Canada CB Canada Full time

    Job Summary:The Customer Service Representative will provide exceptional support to clients in the York Region area. This role requires a flexible part-time schedule, with the ability to work at multiple sites throughout the region.Key Responsibilities:Greets clients as they arrive and ensures the daily client schedule is organized and communicated with...


  • Newmarket, Ontario, Canada CB Canada Full time

    Job Summary:The Customer Service Representative will provide exceptional support to clients in the York Region area. This role requires a flexible part-time schedule, with the ability to work at multiple sites throughout the region.Key Responsibilities:Greets clients as they arrive and ensures the daily client schedule is organized and communicated with...


  • Newmarket, Ontario, Canada U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have a positive experience with our products and services.Key Responsibilities:Assist customers with U-Haul products and servicesUse...


  • Newmarket, Ontario, Canada KORSMET INC. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative Supervisor to join our team at KORSMET INC. This role will be responsible for overseeing the daily operations of our customer service team, ensuring that all customer inquiries are handled efficiently and effectively.Key ResponsibilitiesTeam Management: Supervise and coordinate the...


  • Newmarket, Ontario, Canada Twin Star Cleaning Services Inc. Full time

    Job Title: Customer Service Team LeadJob Summary: We are seeking a skilled Customer Service Team Lead to oversee the daily operations of our customer service team at Twin Star Cleaning Services Inc. The ideal candidate will have excellent leadership and communication skills, with the ability to motivate and guide a team to achieve exceptional customer...


  • Newmarket, Ontario, Canada U-Haul Full time

    Job Summary:U-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to manage rentals...


  • Newmarket, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Newmarket is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer service, managing customer transactions, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and...


  • Newmarket, Ontario, Canada U-Haul Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...


  • Newmarket, Ontario, Canada CB Canada Full time

    Job Title: Customer Service Onsite York RegionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in York Region. As an Onsite Customer Service Clerk, you will be responsible for greeting clients, ensuring the daily client schedule is organized, and communicating with different work stations.Key...


  • Newmarket, Ontario, Canada CB Canada Full time

    Job Title: Customer Service Onsite York RegionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in York Region. As an Onsite Customer Service Clerk, you will be responsible for greeting clients, ensuring the daily client schedule is organized, and communicating with different work stations.Key...