Business Process Improvement Analyst

1 week ago


St Thomas, Ontario, Canada Buckland Full time
About the Role

Buckland is seeking a highly skilled Technical Business Analyst to join our team.

This is an exciting opportunity for a motivated and innovative individual to work closely with our Business Analysts and Product Owners to drive change and improve our business processes.

Key Responsibilities
  1. Design and implement data integrations and connections between applications to streamline automation and improve efficiency.
  2. Work collaboratively with Systems Architecture, Software Development, and Business Unit teams to understand and prioritize business needs.
  3. Provide support for the retirement of paper-based tasks through OCR, document intake, and processing.
  4. Aid in the solution design or acquisition of platforms to drive accuracy and integrity of data, efficiency of processing information, and reliability of tools.
  5. Design and scale project features or deliverables for document processing.
  6. Meet with end-users to understand and document their current steps to deliver a required output/product.
  7. Work cross-functionally with Software Developers and Product Owners to gather ideas and solutions to streamline and improve current business processes.
  8. Build long-term enhancement plans, adding features and data elements that drive efficiency in business and systems processes.
  9. Proactively communicate project status, issues, and risks to responsible leaders.
  10. Author and publish required documentation sets, including business and technical requirements specifications, data or process flow diagrams, testing steps, issues logs, training material, etc.
Requirements
  • University Degree or College Diploma in Computer Science, Business Systems, Software Engineering, or equivalent education.
  • Has acted in the capacity of a Business Analyst/Systems Analyst or 2-5 years of similar employment experience.
  • A background in EDI-related projects – integrations, retirement of aged technology or applications.
  • Proven track record of the ability to map, debug, and understand positioning of data elements and their relationships.
  • Demonstrated experience working in an Agile software development environment and familiarity with core Agile events.
  • Strong ability to collaborate cross-functionally with product owners, testers, and other stakeholders.
  • Strong communication skills, able to communicate in both technical and user-friendly language.
  • Proficiency in Microsoft Office Suite (Excel, Access, Word) and experience in using SQL, PowerShell, Python, or other software development tools.
What We Offer
  • A dynamic and innovative work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.


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