Customer Service Expert

3 days ago


Mississauga, Ontario, Canada RS Breakers & Controls Full time

**Job Description:**

We are seeking a highly skilled Customer Service Representative to join our team at RS Breakers & Controls. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, providing timely and professional support, and resolving any issues that may arise.

Key Responsibilities:

  • Provide educational sessions to customers on RS Breakers & Controls products and services.
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Resolve customer complaints and issues efficiently, providing clear and concise solutions.
  • Maintain a thorough understanding of our products and services to offer accurate information and support.
  • Process orders, returns, and exchanges according to company policies.
  • Document customer interactions and feedback in our CRM system.
  • Collaborate with other team members and departments to address and resolve customer concerns.
  • Continuously seek ways to improve the customer experience and contribute to team goals.
  • Visit active customers as needed.
  • Cold calls to generate new customer orders.
  • Work standard hours in-house (Monday – Friday 8am-5pm).
  • Some travel required.
  • Attend Trade Shows.
  • Do presentations to customers.
  • Manage CRM contacts and leads.

Qualifications:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Proven experience in a customer service role or related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a keen attention to detail.


  • Mississauga, Ontario, Canada Alfred Kärcher SE & Co. KG Full time

    As a Customer Service Expert, you will play a vital role in delivering exceptional service to our customers. Your primary responsibility will be to manage, process and close tickets created by customers using the Zendesk Platform. In addition, you will utilize SAP to process orders and extract relevant data for customers and management.Key...


  • Mississauga, Ontario, Canada Toronto Central Community Care Access Centre Full time

    We are seeking a Custom Organizational Expert to join our team as a Storage Installation Specialist. In this role, you will be responsible for providing expert installation services to our high-end customers, ensuring timely completion and exceptional quality.Key ResponsibilitiesInstall custom closet systems and other organizational solutions in customer...


  • Mississauga, Ontario, Canada Alfred Kärcher SE & Co. KG Full time

    We are looking for a highly skilled and motivated individual to join our team as a Technical Support Specialist in Customer Service. The successful candidate will be responsible for providing top-notch support to our customers, resolving their queries, and ensuring their satisfaction with our products.Salary and BenefitsThe salary range for this position is...


  • Mississauga, Ontario, Canada Whirlpool Full time

    At Whirlpool Corporation, we are seeking a highly skilled Customs and Trade Expert to join our Supply & Logistics team in Mississauga. As a key member of our team, you will play a critical role in ensuring compliance with Canadian customs regulations and facilitating free trade agreements.Key responsibilities will include managing customs processes, ensuring...


  • Mississauga, Ontario, Canada Uline Full time

    **About the Role:**We're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service and support to our customers.Main Responsibilities:Process customer orders and inquiries in a collaborative call center environment using industry-leading...


  • Mississauga, Ontario, Canada Internetwork Expert Full time

    Company OverviewAt Internetwork Expert, we specialize in engineering and design services for the utilities sector. Our team of experts covers key areas such as transmission and distribution, stations, protection and control, panel fabrication, surveying, civil and structural design, telecommunications, commissioning, and more.We focus on providing our...


  • Mississauga, Ontario, Canada BASF SE Full time

    Job OverviewBASF is a global leader in the chemical industry, dedicated to finding solutions for everyday needs and addressing complex challenges. Our Coatings division is a renowned expert in innovative and sustainable coatings.We are seeking a highly skilled Customer Site Service Representative to join our team in Brampton, ON. As a key member of our...


  • Mississauga, Ontario, Canada Drake International Full time

    We are seeking a highly skilled Custom Label Printing Expert to join our team in the Mississauga/Oakville Area. As a key member of our production team, you will be responsible for producing high-quality custom and stock labels on a variety of substrates using a 7" Mark Andy central impression flexographic press.Your Key Responsibilities:Maintaining a clean...


  • Mississauga, Ontario, Canada Funky Free Ads Full time

    Funky Free Ads - Post classified ads for free Real estate, business opportunities, Clickbank offers, vehicles, products, and services.Find Expert Injection Molding Near Me for Custom SolutionsYour ad featured and highlighted at the top of your category for 90 days just $5.Choose "Make this ad premium" at checkout.Find Expert Injection Molding Near Me for...


  • Mississauga, Ontario, Canada Avature Full time

    Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and...


  • Mississauga, Ontario, Canada Finastra Full time

    Bilingual OpportunitiesWe are looking to add passionate, customer-driven, professional, and enthusiastic bilingual members to our team.">Job DescriptionIdentify borrower needs and analyze their financial capacity, providing customized solutions and information on debt management options.Achieve individual productivity targets as assigned, contributing to...


  • Mississauga, Ontario, Canada BASF SE Full time

    We are looking for a Customer Site Service Representative to join our Coatings Service team in Brampton, ON.Come create chemistry with usBASF's Coatings division is a global expert in the development, production and marketing of innovative and sustainable automotive OEM and refinish coatings, decorative paints as well as applied surface treatments for metal,...


  • Mississauga, Ontario, Canada Drägerwerk AG & Co. KGaA Full time

    Job Description:The Customer Service Representative plays a vital role in providing world-class support to our customers. Reporting to the Customer Service Supervisor, this individual will be responsible for delivering exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Main...


  • Mississauga, Ontario, Canada R Systems Full time

    As a Microsoft Dynamics Field Service Expert at R Systems, you'll be part of a dynamic team that's revolutionizing the field service industry. Your expertise will help us deliver exceptional customer experiences and drive business growth.ResponsibilitiesDesign user stories for project teamsMigrate data from legacy field service systems to D365 Field...


  • Mississauga, Ontario, Canada Holt, Renfrew & Co. Full time

    About the RoleWe are looking for a talented Luxury Sales Professional to join our team as a Sales Associate (Accessories). As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales growth, and building long-lasting relationships with clients.Main Responsibilities:Customer Service: Provide...


  • Mississauga, Ontario, Canada Iris Software Inc. Full time

    Join Iris Software Inc.'s team of talented professionals as a Financial Services Expert. In this role, you will leverage your knowledge of financial markets and regulations to drive strategic decision-making and improve business outcomes.About the Role:The successful candidate will have extensive experience in Financial Services, with a strong understanding...

  • Customer Service

    6 days ago


    Mississauga, Ontario, Canada Good2Great Solutions Full time

    Are you a Customer Service or Sales professional looking to advance your career?Look no furtherWe are looking to hire a vibrant & fresh-faced full-time Customer Service & Sales Representative to join our industry-leading and nationally recognized Customer Service & Sales team.Let us put your service-minded attitude, exceptional communication skills, and high...


  • Mississauga, Ontario, Canada Embark Student Corp. Full time

    We are seeking an exceptional verbal communicator and active listener to join our team until further notice. You must be enthusiastic about helping families achieve their goals for their children's future and fluent in Chinese (Mandarin or Cantonese) & English.ResponsibilitiesDeliver outstanding customer experience to Embark customers and prospects by...


  • Mississauga, Ontario, Canada Empire Life Full time

    About UsIn the insurance industry, exceptional customer service is paramount to building lasting relationships with advisors and clients. At TruStone Financial Inc., we are redefining an industry by providing independent financial advisors with unparalleled support and innovative solutions.Job DescriptionWe are seeking a skilled Receptionist/Inforce Customer...


  • Mississauga, Ontario, Canada Internetwork Expert Full time

    Internetwork Expert is a leading provider of engineering and design services in the utilities sector.Job SummaryWe are seeking a highly motivated Intermediate Transmission Line Design Engineer to join our team and support a strong pipeline of secured and potential Transmission projects across North America.Key ResponsibilitiesThe ideal candidate will possess...