Customer Service Specialist

2 days ago


Mississauga, Ontario, Canada BASF SE Full time
Job Overview

BASF is a global leader in the chemical industry, dedicated to finding solutions for everyday needs and addressing complex challenges. Our Coatings division is a renowned expert in innovative and sustainable coatings.

We are seeking a highly skilled Customer Site Service Representative to join our team in Brampton, ON. As a key member of our Coatings Service team, you will play a critical role in enhancing our reputation and meeting customer expectations through technical support and product improvement initiatives.

Key Responsibilities:
- Provide on-site technical expertise regarding product performance, including color management and defect identification.
- Ensure seamless integration and application of BASF products in customer automotive assembly plants.
- Respond to customer requirements by enforcing product quality and performance specifications.
- Develop new product and application solutions to meet customer needs.

Requirements:
- Bachelor's Degree or High School Diploma (or GED) combined with equivalent experience in paint applications or manufacturing.
- Minimum 1+ years of experience in the Automotive Coatings Industry or equivalent experience.
- Knowledge of inventory control and ERP systems.
- Strong attention to detail for continuous inspection and evaluation of painted units for defects.
- Excellent interpersonal skills for effective interaction with team members and management.

About Us

BASF has been a trusted partner in the chemical industry for over 150 years. We strive to become an even better workplace, earning recognition as one of Canada's Top Employers for eleven consecutive years.

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