Airport Customer Service Representative

2 weeks ago


Sudbury, Ontario, Canada Executive Aviation Full time

Are you passionate about delivering exceptional customer service in a dynamic airport environment?

We are seeking a motivated and friendly Customer Service Agent to join our team at Executive Aviation in Sudbury. As a Customer Service Agent, you will be the first point of contact for our passengers, providing a warm and welcoming experience from check-in to departure.

Your responsibilities will include greeting passengers, managing check-in procedures, and ensuring a smooth boarding process. You will also be responsible for enforcing airline and airport policies, while providing excellent communication and customer service skills.

We offer a comprehensive training program, competitive wages, and opportunities for growth and professional development. If you are a team player with a passion for customer service, we encourage you to apply for this exciting opportunity.

What We Offer:

* Competitive hourly wage of $17.50
* Comprehensive health benefits
* Fantastic flight benefits with our airline partners

Responsibilities:

* Greet passengers and manage check-in procedures
* Enforce airline and airport policies
* Provide excellent communication and customer service skills
* Manage passenger boarding processes
* Collaborate with airline crew to ensure a smooth operation

Qualifications:

* 2+ years of customer service experience
* Completion of a Travel and Tourism Diploma or equivalent
* Strong communication and interpersonal skills
* Ability to work flexible shifts, including evenings, weekends, and holidays
* Valid driver's license and ability to obtain a Restricted Area pass from Transport Canada

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity with Executive Aviation.



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