Operations Supervisor
3 weeks ago
Lead a dynamic team of Powerline Technicians in delivering efficient, reliable electric service to communities.
About the Role:
As an experienced Operations Supervisor, you will be pivotal in ensuring operational excellence, safety, and customer satisfaction within our electric distribution network.
Responsibilities:
- Oversee daily operations of the electric distribution network, ensuring reliability and compliance with regulatory standards.
- Lead, mentor, and manage a team of powerline technicians and team leads, fostering a culture of safety, teamwork, and continuous improvement.
- Navigate labour relations with a sound understanding of collective agreement and effective management within a unionized work environment.
- Coordinate maintenance, construction, and emergency response activities, optimizing resource allocation and scheduling to meet operational targets and customer needs.
- Implement operational strategies and action plans to enhance efficiency, reliability, and service quality.
- Develop and maintain strong relationships with community stakeholders, customers, and regulatory bodies, representing ATCO Electric in a professional manner.
- Monitor and manage operational budgets, ensuring financial objectives are met.
- Conduct regular safety audits and training sessions, ensuring all operations comply with company policies, industry standards, and legislative requirements.
- Utilize data-driven insights to inform decision-making and operational improvements.
- Respond effectively to emergencies, coordinating resources and communication to mitigate impact and swiftly restore service.
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