Hotel Operations Supervisor
4 days ago
Job Summary
We are seeking an experienced Hotel Operations Supervisor to join our team at Quality Inn & Suites High Level. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring excellent customer service and staff supervision.
Key Responsibilities
- Be responsible for supervising and coordinating the work of hotel staff, ensuring smooth day-to-day operations
- Provide exceptional customer service, responding to guest inquiries and resolving any issues
- Coordinate and assign tasks to staff, ensuring timely completion and maintaining high standards
- Train and develop staff in job duties, safety procedures, and company policies
- Manage hotel equipment, maintenance, and repairs, ensuring business continuity and customer satisfaction
- Requisition materials and supplies, maintaining inventory levels
Requirements
- 1-2 years of experience in a supervisory role in the hospitality industry
- Excellent communication and leadership skills
- Ability to work in a fast-paced environment and prioritize tasks
- Secondary (high) school graduation certificate
- Work setting: Hotel, motel, or resort
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