Hotel Operations Supervisor

4 days ago


High Level, Canada Quality Inn & Suites High Level Full time

Job Summary

We are seeking an experienced Hotel Operations Supervisor to join our team at Quality Inn & Suites High Level. The successful candidate will be responsible for overseeing the daily operations of our hotel, ensuring excellent customer service and staff supervision.

Key Responsibilities

  • Be responsible for supervising and coordinating the work of hotel staff, ensuring smooth day-to-day operations
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues
  • Coordinate and assign tasks to staff, ensuring timely completion and maintaining high standards
  • Train and develop staff in job duties, safety procedures, and company policies
  • Manage hotel equipment, maintenance, and repairs, ensuring business continuity and customer satisfaction
  • Requisition materials and supplies, maintaining inventory levels

Requirements

  • 1-2 years of experience in a supervisory role in the hospitality industry
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and prioritize tasks
  • Secondary (high) school graduation certificate
  • Work setting: Hotel, motel, or resort


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