Operations Supervisor

1 month ago

High Level, Canada ATCO Full time

As an experienced Operations Supervisor, you will lead our dynamic team of Powerline Technicians in delivering efficient, reliable electric service to our communities. This role is pivotal in ensuring operational excellence, safety, and customer satisfaction within our electric distribution network.

Key responsibilities include:

  • Overseeing daily operations of the electric distribution network, ensuring reliability and compliance with regulatory standards.
  • Leading, mentoring, and managing a team of powerline technicians and team leads, fostering a culture of safety, teamwork, and continuous improvement.
  • Navigating labour relations with a sound understanding of collective agreement and effective management within a unionized work environment.
  • Coordinating maintenance, construction, and emergency response activities, optimizing resource allocation and scheduling to meet operational targets and customer needs.
  • Implementing operational strategies and action plans to enhance efficiency, reliability, and service quality.
  • Developing and maintaining strong relationships with community stakeholders, customers, and regulatory bodies, representing ATCO Electric in a professional manner.
  • Monitoring and managing operational budgets, ensuring financial objectives are met.
  • Conducting regular safety audits and training sessions, ensuring all operations comply with company policies, industry standards, and legislative requirements.
  • Utilizing data-driven insights to inform decision-making and operational improvements.
  • Responding effectively to emergencies, coordinating resources and communication to mitigate impact and swiftly restore service.

Requirements include:

  • Journeyperson Powerline Technician (PLT), related Technology Diploma, or Post-secondary degree.
  • Proven experience in utility operations, electrical engineering, or a related field, with a strong preference for experience in electric distribution.
  • Years of experience in a leadership role, with experience managing teams in a technical or operational environment.
  • Knowledge of electrical utility regulations, safety standards, and best practices.
  • Valid Alberta driver's license and willingness to travel within the service area as needed.

About ATCO:

We are a leading energy provider in North America, building, operating, and maintaining electric and gas transmission and distribution lines, safely and reliably serving over three million customers in hundreds of communities. We're advancing the use of hydrogen as a cost-effective pathway for decarbonization using existing energy delivery infrastructure. We're also building resilience by modernizing our electric grid and connecting renewable generation capacity to our system to meet the needs of customers for sustainable, reliable, and affordable energy.

At ATCO, we support a diverse and inclusive environment that values the contributions and perspectives of everyone on the ATCO team. We believe the ATCO team is the foundation of our business and our most valuable asset across our global operations. Without each team member's unique skills, strengths, and knowledge, we simply wouldn't be able to achieve our fundamental vision of delivering life's essential services to our customers around the world.

ATCO is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Visit our website for more information.

In the spirit of reconciliation, we acknowledge the traditional territories and homelands on which many of our ATCO operations and facilities are located. We honour and respect the diverse history, languages, ceremonies, and culture of the Indigenous Peoples who call these areas home.

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