Full-time Hostel Attendant
1 month ago
The Parkdale Hostellerie is seeking a highly motivated and organized Full-time Hostel Attendant to join our team.
Main Responsibilities:- Welcoming and greeting guests in a friendly and professional manner
- Answering and directing incoming calls, as well as informing guests of hotel rates and services
- Making and confirming reservations for guests, ensuring proper room allocation and registration
- Verifying guest information and payment methods, and imprinting credit cards for authorization
- Issuing room keys and directing guests to their rooms, while maintaining accurate records of guest room bookings
- Computing guest billings and posting charges to guest rooms and house accounts
- Listening and responding to guest queries and requests, both in-person and via email or phone
- Liaising with necessary staff, including cleaners and maintenance, to address any problems or complaints made by guests
- Cleaning all assigned guest rooms, including stripping and making beds, and ensuring high standards of cleanliness are consistently maintained throughout the hostel
- Highlighting any maintenance issues in a timely manner to managers, and completing and maintaining incident reports, daily activity reports, or other reports requested by management
- Reviewing accounts and charges, processing accurate payment of guest's booking, and informing cleaners when rooms have been vacated and are ready for cleaning
- Monitoring visitors to the hotel, enforcing rules and policies, and maintaining a neat and orderly front desk and reception area
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a team player with excellent communication skills and a passion for delivering exceptional guest experiences, we encourage you to apply.
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Full-time Hostel Attendant Position
1 month ago
Toronto, Ontario, Canada KI] Full timeJob Title: Full-time Hostel AttendantWe are seeking a dedicated and enthusiastic individual to join our team as a Full-time Hostel Attendant at The Parkdale Hostellerie in downtown Toronto. As a key member of our staff, you will be responsible for providing exceptional customer service, maintaining a clean and safe environment, and assisting with daily...
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