Store Systems and Administration Specialist

4 weeks ago


Penticton, British Columbia, Canada London Drugs Full time
Job Title: Store Systems and Administration

The ideal candidate for this role will be responsible for ensuring the smooth operation of store systems, including point-of-sale systems, operational software programs, and communication networks. This position requires strong technical and administrative skills, as well as the ability to work independently with minimal supervision.

Key Responsibilities:
  • Maintain store hardware systems, including point-of-sale systems, operational software programs, and communication networks
  • Perform regular cleaning and maintenance of equipment, such as MSR hardware
  • Perform regular system backups as per established procedures and schedule
  • Function as the primary store contact with the Information Technology department, including problem reporting and resolution, and systems and software deployment
  • Maintain Problem Incident Report logs
  • Responsible for printing in-store signage and placing it in-store
  • Responsible for pricing maintenance throughout the entire store
Store Operations:
  • Maintain the store funds, including cash, stamps, LD gift cards, coupons, and other assets
  • Count store funds and prepare bank deposits
  • Administer all point-of-sale charity fundraising programs, such as hospital lotteries
  • Be responsible for the administrative functions of the point-of-sale system, including manager override numbers
  • Administer Transit Passes and Lottery Tickets programs (where applicable)
  • Administer other programs as assigned by the store manager or head office, such as employee uniforms, employee lockers, bulletin boards, store supplies, etc.
Customer Service:
  • Support the company mission statement, "To Provide a Superior Shopping Experience Everyday"
  • Provide prompt and efficient customer service based on the 10/10 Sales Challenge philosophy

The successful candidate will have strong administrative skills, technical and mathematical aptitude, combined with professionalism and the ability to maintain confidentiality, especially regarding company revenues, pricing information, and over/short information. They will also practice effective communication, training, and coordination of efforts within the Store Systems and Administration team.

We offer a comprehensive benefits program, including medical, dental, prescription drug, and vision coverage for you and your family, as well as company matched RRSPs, employee discount program, ongoing in-house training and education courses, employee family assistance program, employee recognition program, and community involvement. Applicants must be available to work a flexible schedule, Monday to Sunday, and be available to start their shift as early as 5am every day.



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