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Bilingual Customer Experience Specialist

1 month ago

Mississauga, Ontario, Canada Randstad Full time
Customer Experience Professional Wanted

We are seeking a highly skilled customer experience professional to join our team at Randstad Canada. As a bilingual customer experience specialist, you will be responsible for providing exceptional customer service to our clients in both English and French.

Key Responsibilities:

  • Provide customer service to clients in both English and French
  • Troubleshoot and resolve customer complaints in a timely and professional manner
  • Develop and maintain strong relationships with clients to ensure their needs are met
  • Work collaboratively with the team to achieve sales and customer satisfaction goals

Requirements:

  • Bilingual in English and French
  • At least 1 year of experience in a call centre environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet sales and customer satisfaction targets

What We Offer:

  • A full-time contract role with the possibility of being taken on permanently
  • A competitive salary and benefits package
  • The opportunity to work with a leading recruitment agency and develop your skills and experience

If you are a customer experience professional with a passion for helping people and a knack for troubleshooting, we want to hear from you. Apply today to join our team at Randstad Canada