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Restaurant Experience Leader

2 months ago

Timmins, Ontario, Canada Montana's BBQ and Bar Timmins Full time
Executive Summary

Montana's BBQ & Bar Timmins is seeking a highly motivated Restaurant Experience Leader to join their dynamic team.

About the Role

This position is responsible for assisting the General Manager in driving Guests to the restaurants and ensuring Guests come back. The Restaurant Experience Leader will assist in the day-to-day leadership and management of a specific restaurant location, contributing to the infectious energy of the team.

Key Responsibilities
  • Ensure Guest Experience is maintained by quickly and effectively resolving Guest complaints before they leave the restaurant.
  • Ensure all operating procedures, standards, and controls are adhered to.
  • Support the General Manager, Guest Experience in managing all ongoing operations of a restaurant while achieving business requirements.
  • Contribute to the development of the Restaurant Leadership Certification Program and take on additional responsibilities to develop leadership skills.
  • Have Fun
Requirements
  • Must be able to work evenings and weekends.
  • Prior experience in a Canadian hospitality setting.
  • Strong interpersonal and communication skills for interacting with the restaurant team and Guests.
  • Knowledge of Point-of-Sale Systems.
  • Ability to work in a fast-paced environment while balancing competing priorities.
  • Effective numeric, analytical, and organizational skills.
  • Ability to understand the perfect guest experience and anticipate the needs of the guest prior to receiving requests.
What We Offer
  • Competitive hourly rate: $20.00-$28.00 per hour.
  • Flexible schedule.
  • Overtime pay.
How to Apply

Please submit your application for this exciting opportunity to join our team as a Restaurant Experience Leader at Montana's BBQ & Bar Timmins.