Hotel Receptionist
4 weeks ago
Job Summary: We are seeking a highly organized and detail-oriented Guest Services Representative to join our team at Shoal Lake Motor Inn. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities:
- Register arriving guests and assign rooms in a timely and efficient manner.
- Provide information on hotel facilities and services, including dining options, amenities, and local attractions.
- Process guests' departures, calculate charges, and receive payments in a professional and courteous manner.
- Maintain an inventory of vacancies, reservations, and room assignments to ensure accurate and up-to-date information.
- Answer telephone calls and relay messages to guests and staff in a prompt and efficient manner.
Requirements:
- Secondary (high) school graduation certificate.
- Will train.
- Durée de l'emploi: Permanent.
- Langue de travail: Anglais.
- Heures de travail: 30 to 40 hours per week.
About Us: Shoal Lake Motor Inn is a family-owned and operated hotel that prides itself on providing exceptional customer service and a warm welcome to our guests. We are committed to creating a positive and inclusive work environment that values diversity and promotes growth and development.
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