Tech Experience Ambassador
24 hours ago
Samsung and OSL Retail Services Inc. have teamed up to operate the Samsung Experience Stores across Canada. As a global leader in technology, Samsung's stores are designed to help customers see the endless benefits of a smart, connected, sustainable lifestyle.
The CompanyOSL Retail Services Inc. was established in 2012 in Ontario, Canada, to provide clients with customized sales solutions in retail, direct sales, merchandising, and customer acquisition.
We're a people-focused company that's at the top of our game. The momentum we've generated in recent years has created energy, enthusiasm, and engagement among our employees that is pushing us to new heights. Our culture is built upon passionate employees, great customer service, and long-term relationships.
A Day in the Life of a Tech Experience AmbassadorYou will be the first point of contact for our store experience, setting the tone for exceptional customer service. You'll welcome customers into the store, connect them to the right person, and ensure they receive an exceptional service or support experience.
As a brand ambassador, you'll maintain advanced knowledge of all Samsung products and services. You'll demonstrate excellence in customer service by building relationships, uncovering customer needs, and creating an unparalleled customer journey.
You'll also assist in maintaining the store, manage customer queues, and proactively encourage brand loyalty and excited clients.
Requirements- Minimum 2 years retail experience, ideally with luxury or hospitality brands
- High level of interpersonal, communication, and presentation skills
- Detail-oriented and results-focused individual with a proven ability to manage multiple priorities
- Effective decision-maker and problem-solver with a strong customer service orientation
We offer a competitive base salary of $22/hour, plus additional perks, including vacation time, comprehensive benefits, and training and development opportunities to grow your career.
We value a supportive workplace culture and work environment, making OSL Retail Services Inc. a great place to work.
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