Customer Service Ambassador
5 days ago
We are seeking a highly motivated Customer Service Ambassador to join our team at Fitness World. As a key member of our community, you will be responsible for delivering an exceptional fitness experience to our members.
This is a hybrid sales and service position that requires a unique blend of skills and qualities. You will work closely with our members, engaging with them to source new leads, generate referrals, and drive club revenue.
Key Responsibilities:
- Ensure a best-in-class fitness experience for members by demonstrating the high value low-cost model Fitness World offers.
- Create a friendly, helpful, and positive member experience while performing various member management tasks.
- Engage with the community, members, and social media to source new leads, generate referrals, and drive club revenue.
- Contribute to the Fitness World culture and reflect our core values: fun, passionate, inclusive, and teamwork.
We offer a competitive salary of $40,000 - $60,000 per year, depending on experience. Additionally, we provide group benefits, including dental, extended health, and travel coverage. Our staff also enjoy complimentary membership and discounted personal training for themselves and one other person.
Fitness World is committed to helping our employees grow and develop their careers. We have a clear career path in place, with opportunities for advancement and professional development. Our most successful managers and personal trainers began their careers as Customer Service Ambassadors.
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Customer Experience Ambassador
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